How we collect, use, and protect your personal information
Last Updated: January 15, 2023
At MobiCharge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile recharge services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We collect several types of information from and about users of our website and services, including:
When you register for an account, make a transaction, or otherwise interact with our services, we may collect personal information such as:
We may also collect non-personal information about your interaction with our website, including:
We collect information through various methods, including:
Information you provide when you:
As you navigate through our website, we may use automatic data collection technologies such as:
These technologies help us analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.
We may use the information we collect for various purposes, including:
We may disclose your personal information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may share your information with our business partners, such as mobile operators, to fulfill the services you have requested. These partners may use your information to provide you with the requested service, communicate with you about related matters, or send you marketing materials.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
We take the following specific measures to protect your data:
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you wish to request that we no longer use your information to provide you services, please contact us at [email protected]. However, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You have certain rights regarding your personal information. These include:
You can review and update your account information by logging into your account settings. If you need assistance, please contact our customer support.
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out of promotional communications, we may still send you service-related communications, such as those about your account or our ongoing business relations.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Depending on your location, you may have additional rights regarding your personal information, such as:
To exercise these rights, please contact us at [email protected].
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Our website may contain links to third-party websites and services that are not owned or controlled by MobiCharge. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy or our data practices, please contact us at:
MobiCharge
Sheikh Zayed Road, Dubai, UAE
Email: [email protected]
Phone: +971 4 123 4567